Shipping policy

We strive to deliver your order quickly and efficiently. Here's what you need to know about our shipping policy:

Shipping Carriers
We use USPS, UPS, and FedEx for our shipping needs

Estimated Delivery Times
Standard Shipping: 3-7 business days
Expedited Shipping: 2-3 business days
Overnight Shipping: 1 business day

Tracking Information
You will receive tracking information via email once your order has shipped

Delivery Issues
If your order is lost or damaged during shipping, please contact us at sales@kolo.house
 and we will work with you to resolve the issue

Return Shipping
If you need to return an item, please see our Return Policy for details on how to initiate the return process

Additional Information
We reserve the right to adjust our shipping policy at any time
We are not responsible for delays caused by inclement weather, natural disasters, or other circumstances beyond our control